For decades, Disney’s Four Keys have been the foundation for a great Guest experience. When Disneyland was created in 1955, an orientation to the parks was held for all the newly hired “Cast Members.” This orientation, built by Van France and Dick Nunis, became known as “Traditions”.
It emphasized the heritage of what was then Walt Disney Productions, and declared the importance of customer service. download 2015 Mitsubishi Lancer Ralliart Repair Manual. “We Create Happiness” was a service vision put in place to suggest that no matter what your role was in the park, your job was to make the Guests happy.
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